CULT GAIA FAQ
SHIPPING
Where do you ship?
We offer international shipping to a wide range of countries. You can select your country at checkout to see specific shipping options and costs.
What are your shipping options and costs?
Shipping costs and delivery times vary depending on the destination. All options and applicable fees will be displayed at checkout once you enter your shipping address.
Do you offer expedited shipping?
Yes, we offer expedited shipping options for select destinations. During checkout, you will be able to view all available shipping methods for your location.
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package.
My tracking hasn’t updated. What should I do?
Please allow 24-48 hours for the tracking information to activate in the carrier’s system. If there is no update after this time, please contact us for assistance.
RETURNS & EXCHANGES
What is your return policy?
We accept returns for store credit within 14 days of delivery. All items must be unworn, unaltered, and have original tags attached. Return shipping costs are the responsibility of the customer.
How do I make a return?
To initiate a return, please visit our returns portal at attractivestylish.com. You will need your order number and email address to begin the process.
The item I want is sold out. Can I still exchange for it?
Exchanges are subject to availability. If the item you wish to exchange for is out of stock, we can process a return for store credit.
Can I return sale items?
All sale items are final sale and cannot be returned or exchanged.
I received a damaged or incorrect item. What do I do?
We sincerely apologize for any error. Please contact us immediately at attractivestylish.com with your order number and details of the issue, including photos if applicable.
ORDERS
Can I modify or cancel my order?
We process orders very quickly to ensure fast shipment. Therefore, we are unable to modify or cancel an order once it has been placed. Please review your cart carefully before completing your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay, and Shop Pay.
How do I apply a discount code?
You can enter your discount code in the field marked “Discount code” at checkout.
Why is my discount code not working?
Please ensure the code has been entered correctly and has not expired. Some promotional codes may have specific terms and conditions, such as minimum spend requirements or product exclusions.
Will I be charged customs and import duties?
For international orders, any applicable customs, import duties, taxes, or fees are the sole responsibility of the customer. We are unable to estimate these charges, as they vary by country.
PRODUCT & CARE
How does your sizing run?
Our sizing is generally true to size. We recommend consulting the specific size chart provided on each product page for the most accurate fit. When in between sizes, we suggest sizing up.
How do I care for my Cult Gaia item?
Care instructions vary by material. Please refer to the care label attached to your garment for specific instructions. For delicate items like raffia or silk, we recommend professional cleaning.
Do you have a physical store?
Yes, we have a flagship boutique. For more information and location details, please visit attractivestylish.com.
Do you offer repairs or alterations?
We do not currently offer repair or alteration services. For any damage or defects, please refer to our return policy above.
Do you offer gift cards?
Yes! Cult Gaia e-gift cards are available for purchase at attractivestylish.com. They are delivered via email and never expire.
I saw an item on your social media that I can’t find on the site. Where is it?
Some items featured on our social channels may be from past seasons and could be sold out. We recommend signing up for our newsletter at attractivestylish.com to stay updated on new arrivals and restocks.